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Umoja Business Intelligence: Helping to Transform the UN

Umoja Business Intelligence is a key part of the new UN ERP system. It gives management and staff quick and easy self-service access to reporting tools and data from Umoja and other enterprise systems. Over time, these tools will help them to change how planning and decisions happen at the UN. Many of the benefits promised by Umoja are related to replacing hundreds of siloed applications with a centralized system for conducting critical business processes. In the past, reporting on these processes was a difficult, time consuming, and often manual technical process.  Most business transactions will now take place in one system, and Umoja BI is already providing rapid, simple, self-service access to enterprise-wide information for stakeholders.

In the past few months, Umoja moved the BI platform onto a state-of-the-art, cutting-edge database platform called SAP HANA. This in-memory database increases performance, permits integration of multiple sources of data (not just Umoja), and best of all allows faster delivery of new reports for end users.

Locations using Umoja now are already experiencing the transformative benefits of the system. Managers and staff use Umoja BI for quick visibility into financial and procurement data to support planning, analysis, and decision-making. Specific tools in use now include dashboards with high-level information on budgetary and procurement activity, standardized reports for communicating with senior management and governing bodies, and ad-hoc reporting for process monitoring, exception reporting, and investigation of questions that were previously difficult or impossible to answer.

One current example is the Umoja Management Dashboard, which shows an up-to-date view of the overall financial and procurement health of Peacekeeping and Special Political Missions. This view is used by Headquarters and mission management for high-level analysis and to drill down to details to determine if action must be taken in specific areas.

With the full deployment of Umoja, more interesting analysis will become possible – for example, detailed analysis of trends of expenditure in travel across the organization, allowing for negotiation of better discounts and adjustments to travel policies. This global view of data will also be applied to make better use of systems contracts by finding opportunities for cost savings in procurement.

The Umoja BI module, using Business Objects tools familiar to many users at the UN, is a robust reporting and data visualization platform which provides UN staff and managers with easy self-service tools to search, view and analyze a variety of metrics, reports, and key performance indicators.

For a quick tour of the Umoja BI tools and functionality, take a look at this introductory video.

While many of the initial benefits to Umoja BI come from this streamlined access to integrated data, over time the Umoja HANA platform will enable more sophisticated tools for planning and simulating the impact of policy and strategic decisions. For example, by combining data from Inspira and Umoja, it will be possible to identify changes to recruitment processes to benefit job-seekers. Combining data from different systems will also allow staff and managers to better demonstrate their results and achievements in tangible terms.

USG Takasu recently emphasized the importance and opportunities available through Umoja BI, noting that “new roles for staff will emerge as new data and information becomes available, which in turn will enable the Organization to manage information in a more strategic manner and to act upon data through ‘business intelligence’.” Umoja is currently developing a comprehensive BI training program as part of the Umoja Academy for managers and staff to enable and accelerate this key aspect of the benefits of Umoja.

The Umoja BI tools are straightforward to access and use – very little technical training is needed to run and use reports in the system. There are several courses available now in Inspira, and the upcoming BI training program will provide materials for staff to use for self-guided training even if they are unable to join training sessions in person.

In the coming weeks, Umoja will launch a collaborative online community for managers, staff, and technical reporting teams to share tips, exchange experiences, and answer questions about current and future reporting abilities in Umoja BI on Unite Connections – the team will be updating this community over time, so come back for updates.

For more information on Umoja, visit our website

February 2015 Newsletter

Umoja is the innovative Enterprise Resource Planning (ERP) solution being deployed across the UN. While you may have already heard of Umoja, a couple important questions remain for many: what does Umoja mean for the UN, and how will it change my day-to-day?



February 2015

Key Changes
Umoja is the innovative Enterprise Resource Planning (ERP) solution being deployed across the UN. While you may have already heard of Umoja, a couple important questions remain for many: what does Umoja mean for the UN, and how will it change my day-to-day?

Umoja PodcastUmoja Thursdays on iSeek!

Every Thursday, iSeek - the UN Intranet will feature an update, article or message related to Umoja.
The first installment is a"Staff Talk" podcast interview with ASG Ernesto Baca.  Watch for Umoja updates every Thursday on the UN intranet - iSeek!

Join the Umoja Community On Unite

Umoja is using OICT's collaborative platform
Unite Connections to work with the global
Cluster 3 & 4 Deployment Teams more effectively and to make Umoja materials and updates available to all UN Staff at large.
Unite Connections is available to all UN Staff using your UN email address and webmail password.

Umoja Deployment Guide Released as a Wiki

The official Umoja Deployment Guide for Clusters 3 and 4 has been revised and released as a new Wiki on the Umoja community on Unite Connections.                                                                     

Puzzle - Umoja Integration

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Umoja Deployment Guide (2015) released as a Wiki on Unite Connections

We are pleased to announce that the official Umoja Deployment Guide for Clusters 3 and 4 has been revised, updated and converted into a new Wiki on the Umoja community on Unite Connections.

The Deployment Guide is available here:

Unite Connections is available to all UN Staff. Please login using your UN email address and webmail password.

The Umoja Deployment Guide Wiki is accessible to all UN staff who login to Unite Connections. Please feel free to share the link above with any and all colleagues.

The Wiki platform is a convenient tool for collaborative editing, revising and versioning. The Umoja Deployment Guide wiki will allow Umoja team leads, Business Readiness Managers and Process Owners to perform continuous enrichment and updating of their respective sections with new materials and developments, as well as updated links to the Umoja website or other online sources. It is also helpful as we can address any issues, errors or updates quickly.

Please note: a few sections are still in progress. In these cases, if the 2014 version has not been updated yet, or if any links/attachments need updating, you will see these highlighted in yellow. The 2014 version of the Umoja Deployment Guide which was published on iSeek will be removed shortly.

If you have not yet logged into Unite Connections, this is a good opportunity to login and see the benefits which this collaborative platform provides. If you would like to learn more about Unite Connections and how to use its different functions, OICT offers training on a regular basis.

A big thanks to all the colleagues who contributed to the efforts to update and convert the guide into the new format. Please let us know if you have any questions or concerns. 

Key Changes Enabled by Umoja

As you already know, Umoja is the innovative Enterprise Resource Planning (ERP) solution being deployed across the global Secretariat this year. But, did you know that Umoja represents a leap forward for the Organization in the area of Transparency; Efficiency; and Benefits to Staff?

By consolidating countless administrative processes and transactions in one centralized software solution, including but not only: financial accounting, procurement, supply chain, warehousing, grants, programme management, HR and entitlements, payroll, time and attendance, etc. Umoja will help propel the UN Organization into the 21st century and bring our business practices in line with those used by other leading organizations around the world.

Umoja will affect staff at the UN in varying degrees ways, depending on their role within the Organization. For example, those who work in Procurement, Accounting or HR Administration will likely use Umoja more actively throughout the day than those working in Statistics, Public Information or Political Affairs, as they will conduct most transactions in the new solution.

However, all UN Staff will be asked to use Umoja extensively to manage their personnel information through Self-Service, including personal information, time and attendance, travel, entitlements, etc and all Managing Supervisors will use Umoja Self-Service to approve requests and manage their staff and units.

It is important to remember that Umoja is bringing high-level changes and improvements to the Organization which are unprecedented in the history of the United Nations:




Transparency: Currently, the UN conducts its business using numerous disparate (outdated) software systems which do not “talk to each other”, making it difficult to achieve transparency about how the UN operates. Umoja will streamline all our critical information into a centralized software solution that will provide visibility into the details of UN operations—empowering Staff, Managers and Member States to make more informed, real time and data-driven decisions to best carry out our mandates.


Efficiency: Moving to a centralized, computerized, state of the art ERP solution will unify all business processes, transactions, audit trails, reporting and data, leading significant cost savings, gains in productivity, and efficiencies in resource management.


Staff: Umoja will automate a wide range of administrative tasks that previously required inordinate amount of time and staff resources, enabling us to shift staff’s focus onto higher value analytical, planning and strategic work.


To learn more about Umoja and how it is changing the way the UN works, please visit our website

Umoja Thursdays on iSeek; podcast of interview with project director, ASG Baca

As early as this June, Umoja will begin deploying throughout the global Secretariat and by the end of 2015, all UN staff members will manage their personal information using Umoja Self-Service  Umoja Podcast will feature monthly interviews with UN senior officials, key stakeholders and staff at large who will share their insight about Umoja and how it will affect the Organization.

LISTEN  :  Episode 1 -  Ernesto Baca 

On this first rendition of the Umoja Podcast, Umoja ASG, Ernesto Baca, sits down for an interview with Helga Leifsdottir, Chief of iSeek (the UN intranet), at the UN Radio studios at UN Headquarters. Mr. Baca shares his thoughts about the initiative, which “will touch the lives of 100,000 UN colleagues".

Watch for updates every Thursday on the deployment of Umoja on the UN intranet, iSeek. 

You can find the downloadable file in Unite Connections.

You can also subscribe to the Umoja Podcast on iTunes.