Access for UN staff only


Update for New Umoja Users at Cluster 3

Dear colleagues at OCHA, UNEP, UNON, UNHABITAT, ESCAP, UNAKRT and supporting offices around the globe,
Preparations for Umoja deployment at Cluster 3 are proceeding well, with a slight adjustment required to the go-live schedule. 
The Umoja Production Systems blackout period has been extended for up to an additional 24 hours. Umoja Production Systems should become available no later than 10:00 pm (NY time) on Monday, 1 June 2015. 
All new users at Cluster 3 should keep an eye out for the final Umoja / SAP activation email sent from the address "", providing the Umoja / SAP User ID and temporary password. 

We will continue to update you all on the status of the deployment and blackout.

In the interim, all Umoja users should continue to comply with blackout procedures found at
Please note: 
  • Users will not be able to login to Umoja Production Systems before the official go live notice
  • Important! All new Umoja users are requested to ensure they are using the new solution in accordance with the "ramp-up schedule" communicated locally by each entity. See for details.
  • See below for Umoja Login User Quick Guide and other helpful info 
We thank you in advance for your patience and support.

Dear colleagues at OCHA, UNEP, UNON, UNHABITAT, ESCAP, UNAKRT and supporting offices around the globe,
As you know, Umoja is scheduled to go-live at your office / entity this Monday, 1 June 2015. Approximately 6,500 UN Staff Members at OCHA, UNEP, UNON, UNHABITAT, ESCAP, UNAKRT and supporting offices will become new Umoja end-users on 1 June, bringing the total number of Umoja users around the globe to approximately 14,000 individuals. 
Eager to get started? Here's how to prepare for Umoja and what to do in the first days after go-live.

1. Review the Umoja Login User Quick Guide one page guide on login requirements and procedure to access Umoja for the first time
2. If you have not yet done so, activate your Unite Identity User ID account and change your temporary password. You will need Unite Identity to login to Umoja. See the Umoja Login User Quick Guide for more details. 
3. Visit "The Hub" - Umoja Resource Center and Community of Practice on Unite Connections to view and search the Umoja User Manual Wiki, review all Umoja Training Materials, practice Umoja simulations and ask questions in the Forums

Login to Unite Connections using your UN email address and webmail password. 

Also, visit the Umoja website at for general information, to practice Umoja Employee Self Service transactions and for Help and Support information.

4. Finally, you will receive an email at your UN email account from "" within the next 24-48 hours, providing your Umoja / SAP User ID and temporary password. You must change your temporary password before you use Umoja. Note: You will not be able to login to Umoja production systems before go live. 

Important! All new Umoja users are requested to ensure they are using the new solution in accordance with the "ramp-up schedule" communicated locally by each entity. See for details.
5. Remember: Umoja technical support is provided by OICT's Unite Service Desk. Technical help can be reached at anytime, 24/7 from any area in the world. Use iNeed Self-Service, email or call ext. 3-3333 (in Asia ext.  3333).  

We welcome you as new users of the Umoja solution! We will be sending you a user satisfaction survey in the coming weeks to assess your experiences becoming a new user of Umoja. Your support and feedback will help us to improve as we continue its deployment across the global Secretariat. 

We encourage you to work closely with your local Umoja Deployment teams, Ramp Up teams, Trainers, Local Process Experts and IT professionals in the coming days to allow all new users to get up and running in the new solution. We thank you in advance for your support.

Event - Umoja Go-Live Cluster 3: Tuesday, 2 June 2015 at 9 am (NY)

To mark the occasion of Umoja Go-Live at Cluster 3, there will be a brief event held jointly at UN Headquarters in New York in Conference Room 2 and UN Offices at Nairobi on Tuesday, 2 June at 9:00 a.m. (New York time) and webcast live on UN Web TV.

The event will be co-hosted by Under-Secretary-General Yukio Takasu, Head of the Department of Management and Umoja Project Owner from UN Headquarters in New York, and by Assistant-Secretary-General Ernesto Baca, Umoja Project Director, via video teleconference from Nairobi.

Secretary-General Ban Ki-moon will open the meeting and other senior management will be present to acknowledge the hard work of countless colleagues across the globe who are making Umoja a reality.

All UN staff globally are welcome to attend in person or tune in via webcast at

Stay tuned to the Umoja website for more information about Umoja and how it will change the way the UN works.

Two weeks to go! 5000 Staff Members will become Umoja users on 1 June

Umoja will offer Employee Self-Service and Manager Self-Service as well as streamlined paper-smart management of UN procurement, logistics, finances, grants, real estate processes and more.

With just two weeks to go until Umoja deploys at OCHA, UNEP, UNON, UNHABITAT, ESCAP and UNAKRT offices around the globe (Cluster 3), preparations are now at full speed ahead to prepare 5000 UN Staff Members who will become new Umoja users to get up and running on the new ERP solution.

Umoja and OHRM have collaborated on several products to support Umoja users and offices going live on 1 June 2015:

  • Change Discussion Guides are also available on the Umoja website to facilitate conversations between Supervisors and their teams about the changes that Umoja will bring to our work. All staff and managers are encouraged to engage in change conversations using these materials.
  • There are three colorful new posters available on the Umoja website promoting awareness of the upcoming deployment on 1 June featuring the new functions Umoja provides to staff.

  • Umoja has issued a User Login Quick Guide for Cluster 3 which provides a checklist of steps to help new users login to Umoja for the first time.
  • Finally, Umoja is pleased to introduce "The Hub": a new online Resource Center for Umoja users, trainers and IT professionals

    on Unite Connections. The name The Hub was selected through a poll of all UN Staff to reflect the Umoja Resource Center as an interactive hub of Umoja knowledge and support, including a User Manual in wiki format and forums to ask and answer questions.

Visit the Umoja website to view all the latest materials and tutorials for Staff.


14 May 2015; 11 am - 2 pm; Umoja Employee Self-Service Demo - UNHQ Sec. Lobby

Thursday 14 May 2015
11 am - 2 pm
Secretariat Lobby by the Cafeteria

All Staff in New York are invited to stop by the Umoja Kiosk and Monitor area in the Secretariat Lobby (by the Cafeteria) on Thursday 14 May 2015 from 11 am - 2 pm to view a demonstration of Umoja Employee Self-Service transactions and to ask questions about Umoja and its self-service portal.

Umoja experts will be on hand to demonstrate how Staff will use Umoja Self-Service to request Annual Leave, Benefits and Entitlements and other commonly used transactions.

Visit to learn more about Umoja and how it will change the way we work across the global Secretariat.

Click HERE to RSVP

Nairobi Staff learn more about Umoja

By Umoja Nairobi Deployment Group

Wednesday, 29 April was a big day for the Umoja Nairobi Deployment Group. Over 300 staff members came together at an Open Day event to learn more about Umoja and how it will impact their work.

The United Nations Office at Nairobi (UNON), the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat) headquartered in Nairobi are among the offices that will “go live” on 1 June.

During the Open Day, staff received informational materials and had a chance to interact and raise issues of concern with Local Process Experts (LPEs) from eight functional areas, including Travel, Finance, Training and Human Resources Management. LPEs are trained staff in specific Umoja functional areas and are equipped to assist staff at large to navigate the new system. Staff members received guidance from LPEs on how they can update their personal data, manage their entitlements and leave, among others.

Throughout the half-day event, simulations on Employee Self Service (ESS), were shown in large screens monitors. “This has been a very interactive and interesting event,” a UNEP staff said.

“Umoja Open Day was a great idea that was well received by staff members as it helped demystify Umoja by providing practical, easy - to- follow guides while responding to their individual questions,” said Jennifer Wambui, Human Resources Officer at UNON and an LPE.

 “My head is now clear on what this whole Umoja thing is about,” a UN-Habitat staff member added, which was the feeling among many who participated in the event.  For more information visit the Umoja website at