Access for UN staff only

 

Geneva Umoja Deployment Centre Inaugurated

The brand new Umoja Geneva Deployment Centre was inaugurated on Monday 1 June 2015, in time for the go-live of Cluster 3 entities (OCHA, UNON, UNEP, UN Habitat, ESCAP, UNKART). Hosted in the beautiful Villa Le Bocage, a historic villa with high ceilings, parquet floors and stucco walls, the Centre accommodates 20 rooms with a capacity of 55 work spaces.

OCHA and UNOG staff will be collocated at the Centre in order to provide hands-on assistance for OCHA transactions performed in Umoja. To strengthen a sense of collaboration, care has been taken to use open space set-ups and equip the Centre with state-of-the-art furniture. At the opening meeting, staff remarked on both the beauty of the new Deployment Centre, as well as the swiftness with which it was set-up. Even the peacocks, the beloved cohabitants of the UN premises in Geneva, graced the new Centre with a visit.

Mr. Hans Baritt, Umoja Geneva Deployment Coordinator, explains: “By collocating key OCHA and UNOG administrative and support staff, we intend to ensure efficient and prompt client service during this period of change. Our goal is to provide the best possible service to our clients and enable them to deliver efficiently on their substantive mandates.” 

The Deployment Centre is further piloting a set-up, whereby IT support is collocated with the business side to ensure the most timely technical support of clients, while tending to their business needs at the same time.

“For me, the Deployment Centre is a true example of the UN getting together and working as one to achieve a common goal – to go live with a new ERP system that modernizes the way we work”, highlights Mr. Clemens M. Adams, the UNOG Director of Administration. 

As Geneva prepares for a much larger go-live as part of Cluster 4, which will entail 9 entities with about 4500 staff members, on 1 November 2015, it will implement lessons learned from the Cluster 3 Deployment Centre. This will ensure that a similarly effective support structure is put in place for the next phase. With the Cluster 4 go-live date fast approaching, everybody in Geneva is gearing up operations to ensure they are ready for the Umoja deployment. 

Umoja Goes Live in Nairobi

On 2 June 2015, the Umoja Enterprise Resource Planning (ERP) solution went live for the 6500 staff members of UNEP, UNON, UN-HABITAT, OCHA, ESCAP and UNAKRT (Cluster 3), bringing the total number of Umoja users to 14.500, in 300 locations worldwide.

The participants of the “Go Live Event” in Nairobi welcomed the news with a standing ovation, recognizing the efforts of the implementing team.

Speaking at the event, UN Secretary-General, Ban Ki-moon said that the introduction of Umoja constitutes an unprecedented administrative reform of the UN Secretariat, adding that the new system will make the United Nations fit for purpose in the 21st century.


UNON Director General praised the Nairobi Deployment Group (NDG) for their relentless work to successfully complete a task of unprecedented magnitude in UNEP’s history. She emphasized that the true purpose of Umoja – which means unity in Kiswahili – is contained in its name. In this crucial year for international cooperation, it is a symbol of the UN delivering as one on its promise – being at the frontline of the world’s collective efforts to reinvent its future.


UN Assistant Secretary-General and Director of Umoja ERP Project, Ernesto Baca seconded that thought, saying that Umoja is not an end to itself and its real effect will be measured by the positive difference it makes for the UN in delivering on its mission.

Umoja is a state-of-art Enterprise Resource Planning solution using SAP software, which will integrate and harmonize all transactions and use of data throughout the UN Secretariat. It replaces IMIS and countless other legacy systems in place across the Secretariat and offers Employee and Manager Self-Service for streamlined and paper-smart UN management, administration and logistics. Umoja represents an organizational transformation that will enable high-quality and cost-effective service delivery to the Organization’s many beneficiaries around the world.

By the end of the year, the number of UN Staff Members using Umoja will reach 50,000, when the system deploys at UNHQ, UNOV, UNOG and all other OAHs (Cluster 4).

 

Remarks of the Secretary-General on Umoja Go-Live at Cluster 3

New York, 2 June 2015

 

Dear Colleagues,

Thank you all for being here for an important moment in the life of our United Nations. A special welcome to those joining by video conference.

We are here to mark a tremendous achievement and to acknowledge the hard work of staff around the world who have made this happen.

Umoja is a signature step in strengthening the United Nations to meet the high expectations of the world’s people. Umoja will help us to manage our financial and human resources and support services globally.

However, Umoja is not just a management or IT tool. It is part of our push to transform the United Nations into a more modern, flexible and global organization that can better respond to the mandates of our Member States and the needs of the world’s people.

I commend all those colleagues who are dedicating so much of their time and energy towards realizing our vision for Umoja. I especially applaud Under-Secretary-General Takasu as Project Owner, and Assistant Secretary-General Baca, for their leadership and commitment.

Today we go live with Cluster 3, which includes ESCAP, UNON, UN-Habitat, UNEP and OCHA globally, including New York and Geneva.  The leaders of these offices have proven what can be done when we work together as one.

The Department of Field Support continues to do its part for Umoja.  Some weeks ago, MINUSTAH completed its pilot exercise.

Umoja is a hugely  complex undertaking. The main challenge is organizational readiness, for management and staff alike. There is no precedent for management reform in the UN Secretariat on such an immense scale.

I am proud of the way the extended Umoja team and its partners continue to meet the challenges.  As we move towards the next phase of deployment, it will take even more effort. I expect senior managers of the Secretariat to lead this process collectively, as reflected in their compacts with me.

I am committed to ensuring that a robust plan for Cluster 4 is in place and is implemented.  

But today, congratulations are in order for the on-time deployment of Cluster 3.  Since staff put in many long hours to get to this point, I would also like to thank their families for their support from behind the scenes.

Ladies and Gentlemen,

Umoja is the tool that will help make the United Nations fit for purpose in the 21st century. Let us continue to move forward towards a new way of working.

Congratulations and thank you.

 

Umoja has "gone live" at Cluster 3!

At 10 pm New York time on 1 June 2015, Umoja "went live” for 6,500 UN Staff Members at UNON, UNEP, UN-HABITAT, OCHA, ESCAP and UNAKRT and supporting offices around the globe (Cluster 3), who became new users of the Umoja Enterprise Resource Planning (ERP) solution.

The number of current Umoja users around the globe is around 14,500 UN Staff Members and that number will reach 50,000 users by the end of the year when Umoja deploys at UNHQ, UNOV, UNOG and all other OAHs (Cluster 4).

Umoja replaces IMIS and countless other legacy systems in place across the Secretariat and offers Employee and Manager Self-Service for streamlined and paper-smart UN management, administration and logistics.

For UN Staff, Umoja has launched “The Hub” Umoja Resource Center on Unite Connections, which is a one-stop-shop for Umoja training materials, help and support information, job aids, simulations, user guides, and other helpful resources.

More information for new Umoja users :

Update for New Umoja Users at Cluster 3

Umoja Employee and Manager Self-Service Tutorials

Help & Support

Training

 

Update for New Umoja Users at Cluster 3

Dear colleagues at OCHA, UNEP, UNON, UNHABITAT, ESCAP, UNAKRT and supporting offices around the globe,
Preparations for Umoja deployment at Cluster 3 are proceeding well, with a slight adjustment required to the go-live schedule. 
The Umoja Production Systems blackout period has been extended for up to an additional 24 hours. Umoja Production Systems should become available no later than 10:00 pm (NY time) on Monday, 1 June 2015. 
All new users at Cluster 3 should keep an eye out for the final Umoja / SAP activation email sent from the address "Do_Not_Reply_Umoja_Login@un.org", providing the Umoja / SAP User ID and temporary password. 

We will continue to update you all on the status of the deployment and blackout.

In the interim, all Umoja users should continue to comply with blackout procedures found at https://iseek.un.org/departmental_page/blackout-forms-extension-1.
Please note: 
  • Users will not be able to login to Umoja Production Systems before the official go live notice
  • Important! All new Umoja users are requested to ensure they are using the new solution in accordance with the "ramp-up schedule" communicated locally by each entity. See https://iseek.un.org/departmental_page/ramp-schedule-cluster-3 for details.
  • See below for Umoja Login User Quick Guide and other helpful info 
We thank you in advance for your patience and support.

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Dear colleagues at OCHA, UNEP, UNON, UNHABITAT, ESCAP, UNAKRT and supporting offices around the globe,
As you know, Umoja is scheduled to go-live at your office / entity this Monday, 1 June 2015. Approximately 6,500 UN Staff Members at OCHA, UNEP, UNON, UNHABITAT, ESCAP, UNAKRT and supporting offices will become new Umoja end-users on 1 June, bringing the total number of Umoja users around the globe to approximately 14,000 individuals. 
 
Eager to get started? Here's how to prepare for Umoja and what to do in the first days after go-live.

1. Review the Umoja Login User Quick Guide one page guide on login requirements and procedure to access Umoja for the first time
2. If you have not yet done so, activate your Unite Identity User ID account and change your temporary password. You will need Unite Identity to login to Umoja. See the Umoja Login User Quick Guide for more details. 
3. Visit "The Hub" - Umoja Resource Center and Community of Practice on Unite Connections to view and search the Umoja User Manual Wiki, review all Umoja Training Materials, practice Umoja simulations and ask questions in the Forums

Login to Unite Connections using your UN email address and webmail password. 

Also, visit the Umoja website at http://umoja.un.org for general information, to practice Umoja Employee Self Service transactions and for Help and Support information.

4. Finally, you will receive an email at your UN email account from "Do_Not_Reply_Umoja_Login@un.org" within the next 24-48 hours, providing your Umoja / SAP User ID and temporary password. You must change your temporary password before you use Umoja. Note: You will not be able to login to Umoja production systems before go live. 

Important! All new Umoja users are requested to ensure they are using the new solution in accordance with the "ramp-up schedule" communicated locally by each entity. See https://iseek.un.org/departmental_page/ramp-schedule-cluster-3 for details.
5. Remember: Umoja technical support is provided by OICT's Unite Service Desk. Technical help can be reached at anytime, 24/7 from any area in the world. Use iNeed Self-Service, email esc@un.org or call ext. 3-3333 (in Asia ext.  3333).  

We welcome you as new users of the Umoja solution! We will be sending you a user satisfaction survey in the coming weeks to assess your experiences becoming a new user of Umoja. Your support and feedback will help us to improve as we continue its deployment across the global Secretariat. 

We encourage you to work closely with your local Umoja Deployment teams, Ramp Up teams, Trainers, Local Process Experts and IT professionals in the coming days to allow all new users to get up and running in the new solution. We thank you in advance for your support.