Access for UN staff only


Umoja will be unavailable next Saturday 30 April 2016

Please be advised that most Umoja applications (ECC, SRM/Portal and Employee and Manager Self-Service) will be unavailable on Saturday 30 April 2016 from 06:00 CET (12 am NY time) to 14:00 CET (8 am NY time ), for a period of 8 hours. The downtime is required to conduct necessary routine maintenance. 

Please refer to the Umoja Status page for updated information regarding Umoja availability and we will continue to update you on any other availability announcements. Stay tuned to our website for the latest Umoja information. 

Umoja Release Notes

Dear colleagues,

We are pleased to announce that Umoja Release Notes are now available on the Umoja website under the System Status & Release Notes page.

The Release Notes aim to increase awareness among end users of significant Production changes to the Umoja solution, including defects resolved and enhancements completed.

Each Release Note will cover the following information:
- Release Note year and issuance number, for example, 2016-002.
- Period of time covered by the Release Note. 
- Production changes itemized by Process Area, for example,"CS: TV - Travel Management".
- Umoja INTTRK #, for Umoja internal tracking purposes.
- iNeed SR or WO, or the Umoja Change Request number (CCBREQ#).
- Description of the problem and the resolution.

The Umoja Team is planning to post these notes on a regular basis on the Umoja website. Currently, the Release Notes will be posted as PDFs, however, we are working on upgrading to a more interactive delivery mechanism.

If you have any questions or feedback, please contact

Best regards,
The Umoja Team

Monthly and Annual Time Statement Certification

Dear Umoja users,

Please note that starting this April 2016, on the 25th of every month, Umoja will issue staff members’ Monthly Time Statement for their review and certification.  Each Monthly Time Statement will reflect the following:
  • All Absence/Attendance requests that have been approved for the previous month;
  • Leave balances as of the last day of the previous month;
  • All leave requests that are pending approval for the Monthly Time Statement period.

Additionally, on 29 April of each year, Umoja will issue staff members’ Annual Time Statement for their review and certification. The Annual Time Statement reflects all Absences that have been approved for the leave cycle 1 April to 31 March as well as leave balances as of 31 March.

In order for the time statements to accurately reflect leave taken during the previous month/cycle, it is critical for staff members to submit their leave requests on a timely basis and for the Time Managers to approve those requests before the 25 of every month for the monthly Time Statement, and to ensure updates are reflected in the Annual Time Statement.

We would like to remind:

- Staff members to ensure that all their leave requests for the previous month have been submitted using ESS;

- Managers that all Absences/Attendances routed for action for their staff be duly approved/rejected as necessary in ESS before the 25 of every month.

It is key to have your Time Statement up to date. In the case that your Monthly Time Statement does not appear to accurately reflect your leave for the period, you may amend your leave request in ESS or contact your Time Senior Administrator and the changes will be reflected in the Annual Time Statement. Please note that the Monthly Time Statement will not be re-generated to reflect the changes.

Please also note that on 3 April 2016, you have received an email notification to certify your Annual Time Statement. In line with the above and as the Monthly Time Statement for March 2016 will not be available before 25 April 2016, we are kindly requesting you to disregard the email received on 3 April. The existing Annual Time Statement will be removed instantly and you will receive a new email notification on 29 April 2016 to certify your Annual Time Statement for the Cycle 1 April 2015 to 31 March 2016. We apologise to those staff members who have already taken action and certified their Annual Time Statement. We kindly request all staff members to certify their Annual Time Statements upon receipt of the email notification on 29 April 2016.

Please refer to the Certify Time Monthly Quick Reference Guide for the specific procedure to certify your Monthly Time Statement. Also, please refer to the ESS/MSS tutorials for additional guidance.   

Thanks in advance for your collaboration in making the Monthly and Annual Time Statement certification exercise as accurate and smooth as possible!

Best regards,

The Umoja Team
Tel: +1-212-963-4014
Umoja: Be the Change

Accessing Umoja just got a whole lot easier!

Once you visit the new iSeek home page- Umoja is just one click away:

You can also find more information under the Spotlight section: 

...and under the Toolkit section:




SG’s transformative initiatives - Umoja and Mobility


SG’s management reform initiatives are well under way but change is never easy!

Umoja and Mobility are indispensable for building a truly global and efficient Secretariat, along with other major transformative initiatives currently underway, such as IPSAS, the new ICT strategy, Global Service Delivery Model (GSDM).

The new mobility system will nurture a UN workforce, who is truly global, dynamic and adaptable to the future needs of our organization, through periodic movement of staff to different roles, functions, departments and duty stations. It will help staff gain wider experience, better insight and many more skills, allowing them to not only advance their careers, but to better meet the complex and difficult demands placed on the Organization.

With the approval of the General Assembly and after several years’ preparation, the colleagues from POLNET have already opted in to participate in the first managed mobility exercise. Vacancy compendium will be open for application in April.

Umoja is now a living operational system for 32,000 staff at 400 UN locations across the globe in almost 100 entities, with diverse cultures and mandates.  In stabilization stage, many of us are experiencing how challenging it can be to adapt to new ways.

Umoja, built on the same software successfully adopted by tens of thousands of leading global organizations, is the most ambitious transformative initiative undertaken by the Secretariat to date. It unifies hundreds of disparate operating models, databases and local practices into one common, harmonized solution that also enables a self-service element for staff and managers. It ensures that UN policies and standards are applied uniformly across all UN duty stations, 24 hours a day, 7 days a week anywhere in the world. It will allow us to run operations during emergencies by transacting from remote locations, if necessary. 

Umoja has already achieved tangible results:

  • We were able to establishthe first-ever UN emergency health mission (UNMEER) and have it up and running in a record time of 10 days;
  • 32,000 payslips are issued on schedule monthly;
  • 80,000 travel requests have been successfully processed on time;
  • 20,000 work orders have been processed, with 82% completed in less than 1.5 days;
  • 67,000 shopping carts worth $10.6 billion have correctly been processed;
  • 120,000 purchase orders worth $12.5 billion have been entered ;
  • 5,200 grants amounting to $4 billion have been created and managed

At the same time, Umoja represents an unprecedented and complex challenge for many of us to internalize and master the new operation system.  There are the teething issues which are to be expected from such a sophisticated solution. It will take time to master and to adapt to the stricter operational and fiscal discipline that the system demands. 

Thanks to the feedback received during the post implementation, every effort is being made by the Management team to resolve backlogs promptly, update policies, simplify processes, streamline service delivery and enhance systems solution.  I urge you to keep on being demanding and critical because, combined with a constructive attitude, it forms the basis for improvement. I would also urge you to always use the formal reporting channels if you find issues getting in your way to properly conduct business. This is, of course, the most professional and expeditious way to get your real problems solved.

The effort is producing result, but its success depends on all of us. Once we jointly manage to stabilize and master the new way of working, we will be able to proudly say that we were the generation that brought the most important business transformation to the UN in its 70 years of history.

Blog Posts: Umoja Website
February 2018

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